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We aim to deliver all products within 72 hours depending on availability and will email you to let you know that your order has been shipped.
If your order arrives damaged
please refuse delivery and contact us
Any problems with your delivery please do not hesitate to contact
us [email protected]
To help you get the maximum out of the carriage charges, we have listed below costs and weights for each delivery service.
- Items under 250mm in length and under 1 kg in weight
- Usually sent via Royal Mail or smaller carrier companies (depending on area)
- Ideal for lots of smaller lightweight items
- Can be upgraded to express carriage at cost of £10.00 (postcode restrictions apply)
- Items from 1kg and up to 30kg in weight
- Usually sent via Royal Mail standard parcel service or smaller carrier companies (depending on area)
- Ideal for larger packages
- Some postcode restrictions apply and you can calculate cost at checkout.
Any orders over 30kg, or 2500 x 1250 in length and over, that need to be shipped by pallet will incur a delivery charge of £60.00
We also offer a FREE delivery on all orders over £100 (excluding VAT) shipping to England and Wales and FREE delivery on all orders over £150 (excluding VAT) shipping to Central Scotland and the Highlands. We apologise that we cannot offer free delivery to any other areas.
Remember you can collect for FREE from our premises in Tyne and Wear. Your order is likely to be available on the second working day after being placed. Please confirm before coming to see us.
Newburn Industrial Estate
Tyne and Wear
Tel 0191 264 6464
Office and Collection Point Opening Hours:
Monday to Friday
8am – 5.30pm
8am - 4.00pm
Saturday and Sunday